SR. EXECUTIVE/ EXECUTIVE

Experience: 1 - 3 Years
Job Location: Golf Meadows Derabassi
Qualification: Bachelor’s degree
Open Position(s): 1

Key Responsibilities

    • Handling Collection queries via phone, email & attending walk in clients.
    • Ability to tight deadlines and outstanding time management skills
    • Operating as a team member for quality execution of following processes within defined SLA’s.
    • Personal interaction with customers for any collections follow up / dispute resolution.
    • Answering customer queries and dealing with complaints.
    • Handling Site Hotline / Receive Customer Inbound calls.
    • Home Loan Coordination with banks.
    • Work with Team Leader in improving efficiency /quality of the processes through benchmarking, identifying any automation opportunities, process redesign, etc.

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